Terms & Conditions

Effective Date: 5/21/2025

Welcome to ADA Paws Pass by Crystal. By accessing or using our website www.pawspassada.com, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Use of Website

You may use this Site for lawful purposes only. By using this Site, you affirm that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.

2. Products and Services

We offer products related to service and emotional support dog awareness, including but not limited to apparel and informational resources. All products are sold as-is and are not government-issued or official ADA credentials.

Note: ADA Paws Pass does not provide legal certification for service dogs. Our items are designed for awareness and accessibility support only.

3. Ordering and Payment

We accept orders through the Site and/or our official social media platforms.
All prices are listed in U.S. Dollars (USD).
We reserve the right to refuse or cancel any order for any reason.
Payment is due at the time of purchase via the accepted payment methods on the Site.

4. Shipping and Delivery

Pre-order items may have delayed shipping times.
We ship to the U.S. and selected international locations. Shipping fees and delivery times vary based on location and product availability.
We are not responsible for lost or delayed shipments due to postal carrier errors.

5. Returns and Refunds

Due to the nature of our products, all sales are final unless the item arrives damaged or defective. If you receive a defective item, please contact us within 7 days of receipt at [Insert contact email] with photos and a description of the issue.

6. Intellectual Property

All content on this Site — including logos, designs, photos, graphics, and text — is the property of ADA Paws Pass by Crystal and may not be used or reproduced without express written permission.

7. User Content

If you post reviews, photos, or comments on our Site or social media, you grant us the right to use that content for marketing or promotional purposes unless otherwise specified in writing.

8. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

9. Limitation of Liability

ADA Paws Pass by Crystal is not liable for any damages resulting from the use or misuse of our products. Products are not intended to replace any legal documentation or training required for service animals.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Site following any changes constitutes acceptance of those changes.

11. Contact Information

For questions about these Terms or your order, please contact us at:

ADA Paws Pass by Crystal
Email: adapawspass@gmail.com
Website: www.pawspassada.com