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FAQ

Sit. Stay. Read.”
This is the FAQ zone, good human

Get answers to commonly asked questions about Invisible Disabilities, the Sunflower Symbol, Service Dog etiquette, and more.
Sunflower Symbol Meaning

The Sunflower Symbol is an internationally recognized sign that someone has an invisible disability—a condition that may not be immediately apparent, such as PTSD, autism, chronic pain, hearing loss, seizures, diabetes, or balance issues. Wearing or displaying the sunflower helps signal to others—like store staff, airport personnel, or community members—that the person may need extra time, understanding, or support. It’s not a request for special treatment, but rather a simple reminder that not all disabilities are visible. The symbol encourages kindness, patience, and greater awareness for those facing hidden challenges. 🌻

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Service Dog Etiquette

🐾 Service Dog Etiquette 101

  1. Do Not Pet the Dog
    No matter how cute or well-behaved they are, service dogs are working and must stay focused on their handler.

  2. Always Ask Before Approaching
    If you feel the need to interact, ask the handler first. Some may allow it during a break—but never assume.

  3. Don’t Distract
    No talking, whistling, clicking, or calling to the dog. Even subtle distractions can interrupt the dog’s important job.

  4. Never Offer Food or Treats
    Feeding a service dog (even sneakily) can be dangerous and disruptive to their training and dietary needs.

  5. Respect Their Space
    Don’t crowd, block, or step between the dog and their handler. Think of them as a team with a personal bubble.

  6. Keep Your Pets at a Distance
    Even friendly pets can be a distraction or risk. Please keep them leashed and away from service dogs.

  7. Don’t Assume the Disability
    Many people with service dogs have invisible disabilities. It’s never appropriate to question or judge someone’s need for their dog.

  8. Talk to the Handler, Not the Dog
    The dog isn’t your new best friend—speak to the person, not the pup.

  9. Respect Privacy
    Just like you wouldn’t ask about someone’s medical history, don’t pry into why they have a service dog.

  10. Be Kind and Patient
    Accessibility is a right, and service dogs make independence possible for many. A little patience goes a long way.

Invisible Disabilities Awareness

Invisible Disabilities Awareness is about recognizing and respecting the many conditions that aren't immediately visible but significantly impact a person's daily life. These can include PTSD, diabetes, seizures, chronic pain, mental health disorders, autism, balance issues, and more. Just because you can’t see someone’s disability doesn’t mean it isn’t real. Raising awareness helps break the stigma, encourages empathy, and fosters a more inclusive and supportive world for those living with hidden challenges. It’s a reminder to be kind—you never know what someone might be carrying silently. 🌻

🌻 Common Misconceptions About Invisible Disabilities

  1. “You don’t look disabled.”
    Many people think disabilities must be visible—like using a wheelchair or cane—but countless conditions, like PTSD, epilepsy, or chronic fatigue, have no outward signs.

  2. “If you're out and about, you must be fine.”
    People with invisible disabilities often push through pain, anxiety, or fatigue to complete daily tasks. Being active doesn’t mean they aren’t struggling.

  3. “It’s all in your head.”
    Conditions like fibromyalgia, chronic pain, or mental health disorders are often dismissed as exaggerated or made up. But they are very real and often medically diagnosed.

  4. “They’re just lazy or looking for attention.”
    Needing rest, accommodations, or assistance isn’t laziness—it’s about managing energy and symptoms. Many with invisible disabilities work hard just to keep up.

  5. “They’re faking it for benefits or special treatment.”
    This harmful myth increases stigma and makes it harder for people to ask for the help they need. Most people with invisible disabilities just want to live their lives with dignity.

  6. “A service dog means they’re blind.”
    Service dogs help with a wide range of tasks beyond guiding the visually impaired—like alerting to seizures, assisting with mobility, or providing psychiatric support.

  7. “Young people can’t be disabled.”
    Disability can affect people of any age. Just because someone is young or appears healthy doesn’t mean they aren’t living with a serious condition.

Contact Us

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