Privacy Policy

Effective Date: May 17, 2025

At ADA Paws Pass by Crystal, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect
We may collect the following types of information when you interact with our website:

Personal Information: Name, email address, shipping address, billing information, and phone number (if provided).
Transaction Information: Details of purchases, including order history.
Technical Data: IP address, browser type, and site usage via cookies or analytics tools.
Voluntary Information: Any additional data you choose to share when contacting us or filling out forms.

2. How We Use Your Information
We use your information to:

Process and fulfill orders and pre-orders.
Respond to your inquiries or customer service requests.
Send updates about products, causes we support, or changes to our policies.
Improve our website and your user experience.

We will only send promotional emails if you have opted in.

3. Sharing Your Information
We do not sell or rent your personal data.
We may share information only with trusted third parties who help us operate our website, process payments, or deliver products (e.g., payment processors, shipping services). These parties are required to keep your information secure and confidential.

A portion of profits is donated to Fortunate Sons, an organization supporting Veterans in their recovery from PTSD. Your personal data is not shared with them or any charitable partner unless you explicitly consent.

4. Cookies and Tracking
We use cookies and similar technologies to analyze site traffic and improve your experience.
You can adjust your browser settings to manage cookie preferences.

5. Your Rights
You may:

Request access to your personal data.
Ask us to correct or delete your data.
Unsubscribe from marketing emails at any time.

To make a data request, email us at: adapawspass@gmail.com

6. Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse.

7. Children’s Privacy
This site is not intended for use by children under 13, and we do not knowingly collect personal information from minors.

8. Updates to This Policy
We may update this Privacy Policy periodically. All updates will be posted to this page with the effective date at the top.

Contact
If you have any questions or concerns about this policy or your personal data, please contact:

Crystal McDaniel
Email: adapawspass@gmail.com